Question 141 markMCQSection A

Organising is the process that initiates implementation of plans by clarifying jobs and working relationships and effectively deploying resources for attainment of identified and desired results. Organising process thus involves a series of steps that need to be taken in order to achieve the desired goal. Arrange the steps of the process of organizing in the correct order :

Organising
Steps in the Process of Organising

Options

(A)Identification and Division of work, Assignment of duties, Departmentalisation, Establishing authority and reporting relationships
(B)Identification and Division of work, Assignment of duties, Establishing authority and reporting relationships, Departmentalisation
(C)Departmentalisation, Identification and Division of work, Establishing authority and reporting relationships, Assignment of duties
(D)Identification and Division of work, Departmentalisation, Assignment of duties, Establishing authority and reporting relationship

Official answer

The correct option is (D).


The correct sequence of the steps in the process of organising is:

  1. Identification and Division of work
  2. Departmentalisation
  3. Assignment of duties
  4. Establishing authority and reporting relationships
Answer keywords:organising processidentification and division of workdepartmentalisationassignment of dutiesauthority and reporting relationshipssteps of organisingsequencesuperior-subordinate

Marking scheme

  1. 1.1 mark: correct option (D) with the sequence Division → Departmentalisation → Assignment of duties → Authority relationships.
  2. 2.No marks for any incorrect ordering.

Hint

Divide work → group into departments → assign duties → fix reporting relationships.

Quick oral answer

The four steps in order are: identification and division of work, departmentalisation, assignment of duties, and finally establishing authority and reporting relationships.

Common mistakes

  1. 1.Placing 'Assignment of duties' before 'Departmentalisation' — departments must be formed before duties can be assigned within them.
  2. 2.Starting with 'Departmentalisation' before dividing the work, which reverses the first two steps.
  3. 3.Putting 'Establishing authority relationships' anywhere but last — reporting links are fixed only after duties are assigned.

Analysis and explanation

This question tests the correct order of the four steps in the organising process as given in NCERT.


The correct logical sequence

  1. Identification and division of work — the total work is divided into manageable activities to avoid duplication.
  2. Departmentalisation — similar activities are grouped together into departments/units.
  3. Assignment of duties — each department's jobs are allotted to individuals best suited for them.
  4. Establishing authority and reporting relationships — clear superior-subordinate links are set so everyone knows whom to report to.

Why the order matters

You cannot group work (departmentalise) before dividing it, cannot assign duties before departments exist, and cannot fix reporting relationships before duties are assigned — the flow is strictly sequential.


Why the distractors are wrong

  • (A) & (B): Both place 'Assignment of duties' before 'Departmentalisation' — you must group activities into departments first.
  • (C): Wrongly starts with 'Departmentalisation' before dividing the work, which is impossible.

Exam trap: The two middle steps (departmentalisation then assignment) are the ones students most often reverse.

Interesting facts

The organising process directly leads to the creation of an organisation structure and an organisation chart showing formal reporting relationships.

Grouping similar activities during departmentalisation can be done on the basis of functions, products, territory or customers — a decision that shapes the whole structure.

Question details

Q14 of 37 questions

Board
CBSE
Class
Class 12
Subject
Business Studies
Year
2026
Section
Section A
Marks
1
Type
MCQ
Chapter
Organising
Topic
Steps in the Process of Organising
Bloom's level
understand
Syllabus topic
Unit 5: Organising — Steps in the Process of Organising
Author
CBSE
Reviewed by
Padhantu Academic Team

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Frequently asked questions

Why does departmentalisation come before assignment of duties?

Departments are formed by grouping similar activities together. Only once these groups exist can specific jobs within each department be assigned to suitable individuals. Assigning duties first would leave no logical grouping, so departmentalisation must precede assignment.

What is the final step in the organising process?

Establishing authority and reporting relationships is the last step. It clarifies who reports to whom, creating clear superior-subordinate links so that every member knows their position and responsibility in the organisation's hierarchy.