State any three points of importance of the concept identified in (i) above.
State any three points of importance of the concept identified in (i) above.
Official answer
Delegation of authority (identified in part i) is important for the following reasons, each of which is visible in the case itself:
- Effective management: Delegation relieves the manager (Arjun) of the burden of handling routine operational work alone, freeing up his time for strategic planning and high-impact decisions.
- Motivation of employees: By assigning meaningful tasks to subordinates, delegation satisfies their need for recognition and makes them feel trusted and valued.
- Employee development: Delegation gives subordinates the opportunity to develop and exercise initiative, building their decision-making skills and preparing them for higher responsibility in future.
Marking scheme
- 1.1 mark for each correctly explained point of importance, up to a maximum of 3 marks.
- 2.Full marks for identifying and briefly explaining: (1) effective management/time-saving for the manager, (2) motivation/recognition of subordinates, (3) employee development/initiative.
- 3.Alternative NCERT points such as 'facilitates growth' or 'basis of management hierarchy' are also acceptable if explained with reference to the case or general context.
Hint
Re-read the case: 'manage time better', 'satisfy the subordinate's need for recognition', 'develop and exercise initiative' — these are literally the three importance points to explain.
Quick oral answer
Delegation is important because it helps the manager focus on strategic work, motivates subordinates by giving them recognition, and develops their initiative and decision-making skills for future responsibility.
Common mistakes
- 1.Merely copying case sentences without naming which importance-point (effective management, motivation, or development) each one represents.
- 2.Repeating the same idea in different words and presenting it as three separate points instead of three genuinely distinct points.
- 3.Confusing importance of delegation with importance of decentralisation, which has partly overlapping but distinct points (e.g., develops second-line managers organisation-wide).
Analysis and explanation
This part directly builds on the concept of delegation identified in part (i) and asks students to explain why delegation matters — the case itself provides all three points almost verbatim, making this primarily a comprehension-and-articulation task.
Concept: Beyond the three points drawn from the case, NCERT also lists 'facilitates growth and expansion' and 'basis of management hierarchy' as further dimensions of delegation's importance, which can be used as alternatives if a student needs a fourth point or wants variety.
Exam trap: Students often just copy the case sentence verbatim without labelling which importance-point it represents (effective management / motivation / employee development) — CBSE markers award marks for correctly naming and explaining the point, not just restating the case.
Interesting facts
NCERT lists five points of importance of delegation: effective management, employee development, motivation, facilitates growth, and basis of management hierarchy.
Effective delegation is often called the mark of a good manager — managers who cannot delegate frequently suffer from burnout and neglect strategic responsibilities, exactly as Arjun did before the CEO's advice.
Question details
Q28 of 37 questions
- Board
- CBSE
- Class
- Class 12
- Subject
- Business Studies
- Year
- 2026
- Section
- Section C
- Marks
- 3
- Chapter
- Organising
- Topic
- Importance of Delegation of Authority
- Bloom's level
- understand
- Syllabus topic
- Unit 5: Organising — Importance of Delegation of Authority
- Author
- CBSE
- Reviewed by
- Padhantu Academic Team
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Frequently asked questions
How is 'importance of delegation' different from 'elements of delegation'?
Elements of delegation (authority, responsibility, accountability) describe WHAT delegation consists of; importance of delegation describes WHY it matters — its benefits to the manager, the subordinate, and the organisation.
Can 'reduces burden on top management' and 'effective management' be treated as the same point?
Yes, they refer to the same underlying benefit — freeing senior managers from routine work so they can focus on strategic decisions — and should be counted as one point, not two.