CBSE Class 10 Marketing and Sales — Short Answer Questions
Short answer questions from all previous year papers.
13 questions found
2019(13 questions)
- 1
Name the channel of distribution that is used for selling goods through mail order.
1 mark· A· Mail Order - 4
Name the highest post in sales to which a sales manager can be promoted.
1 mark· A· Career in Sales - 8
What has become almost mandatory for a salesman to facilitate expert discussion?
1 mark· A· Product Knowledge - 9
A list of questions is prepared before selling a product by a salesman. What is it called?
1 mark· A· Pre-approach - 11
What is meant by functional relationship?
1 mark· A· Customer Relationships - 12
During the presentation the customer might show some curiosity or raise certain questions. What is it called?
1 mark· A· Handling Objections - 20
How is segmentation done by marketers? Explain briefly.
3 marks· A· Market Segmentation Process - 21
Discuss the following qualities of a good salesperson: (a) People skills (b) Communication skills (c) Market information
3 marks· A· Qualities of a Salesperson - 22
How has Internet revolution affected the sales in today's era? Explain.
3 marks· A· Internet and Sales - 23
How does a salesperson contribute to revenue generation for the firm? Explain.
3 marks· A· Salesperson's Role - 24
As a salesperson, prepare a list of any six questions for selling a Mixer Grinder.
3 marks· A· Pre-approach Questions - 25
Explain the characteristics of a good prospect.
3 marks· A· Prospecting - 26
Discuss the following positioning strategies: (a) Customer benefits, and (b) Different product class
3 marks· A· Positioning Strategies