CBSE Class 12 Business Studies — Principles of Management

The workers in Alpha manufacturing company were using traditional methods for production of metal parts. Since no standard procedure existed, workers relied on personal experience and guess work. As a result, productivity in the assembly line began to decline. To improve productivity, the company hired a consultant specializing in scientific management. The consultant explained that there was only one best method to maximize efficiency and this method could be developed through proper study and analysis. He emphasized that the scientific method should replace the old method, that the workers were using. So, to develop the scientific method, the consultant carefully investigated the traditional methods through work-study and by unifying the best practices, he developed a standard method that would be followed by everyone in the organization. After applying scientific method, there was a three fold increase in productivity within six months. The principle of scientific management which helped the company in increasing the productivity was :

Match the principle of management given in Column - I with its explanation given in Column - II : Column - I : (a) Discipline (b) Unity of direction (c) Order (d) Unity of command. Column - II : (i) There should be one and only one boss for every individual employee in the organisation. (ii) There should be a place for everything (everyone) and everything (everyone) should be in its (his/her) place. (iii) There should be obedience to organisational rules and employment agreement which is necessary for the working of the organisation. (iv) Each group of activities having the same objective must have one head and one plan. Choose the correct option from the following :

Identify and explain the two points that highlight the nature of principles of management, in the above case.